This pre-owned or refurbished product has been professionally inspected and examined to work and appear to be new. How a product turns into a part of Amazon Renewed, your vacation spot for pre-owned, refurbished merchandise: A buyer buys a brand new product and returns it or trades it in for a more recent or completely different mannequin. That product is inspected and examined to work and appear to be new by Amazon-qualified suppliers. Then, the product is offered as an Amazon Renewed product on Amazon. If not glad with the acquisition, renewed merchandise are eligible for substitute or refund below the Amazon Renewed Assure.